Teamwork and Communication Module

Activity Description

Effective communication and teamwork is essential to providing high quality care. Teamwork on general medical and pediatric units is especially challenging. This module will define fundamental principles, describe methods for assessment, and review interventions designed to improve teamwork in the hospital setting.

The Teamwork and Communication Module is an online learning module that begins with a lesson, and contains a 10 question post-test with accompanying answers, rationales, and references. When the participant selects the correct answer, immediate feedback (i.e., rationale) is given explaining why it is the correct answer. If an incorrect answer is selected, the participant is invited to "try again". If an incorrect answer is again selected, the correct answer is revealed as well as the rationale detailing why it is correct.

Quick Facts

Format: Internet-based module beginning with a lesson, and followed by a post-test with accompanying answers, rationales, and references.

CME Credit: Three (3) AMA PRA Category 1 Credits^TM

Registration Fee: $35

Educational Objectives

Upon completion of this educational activity, participants should be able to:

• Explain how poor teamwork and communication failures contribute to adverse events
• Describe principles and behaviors consistent with effective teamwork
• Collaborate on the use and interpretation of teamwork measurement tools
• Explain the potential for errors and identify deficiencies in transitions within and between healthcare settings (handoffs, transfers, discharge)
• Describe interventions designed to reduce risk during transitions within and between healthcare settings (handoffs, transfers, discharge)

Author

Kevin J. O'Leary MD, MS
Ali A. Mohammad MD
Mark V. Williams MD

CME Accreditation Statement

This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of Blackwell Futura Media Services and the Society of Hospital Medicine. Blackwell Futura Media Services is accredited by the ACCME to provide continuing medical education for physicians. Blackwell Futura Media Services designates this online activity for 3 AMA PRA Category 1 Credits^TM.