Current Quality Initiatives and Hospitalist Educational
OpportunitiesMentored Implementation ProgramsOne of
SHM's many successful quality initiatives is a program called
Mentored Implementation. Mentored implementation
(MI) is a yearlong program, in which institutions are coached by
national experts (Mentors) in implementing a specific quality
intervention at their hospital. SHM's Quality Improvement (QI) Resource
Rooms and implementation workbooks document the information and tools
needed to lead the mentoring project. This stepwise guide begins with
setting goals and continues through post-implementation tasks including
analyzing outcomes and sustaining improvements. During this
process, mentors will meet with their mentee sites via a series of
conference calls, webinars, email, and on-site visit (note: on-site
visits are project specific) to provide continuous support and guidance
from the planning through implementation phase of the intervention. This
unique approach allows sites to utilize their mentor's expertise in a
one on one intimate relationship. Additionally, participating
sites and mentors have the opportunity to share in the Mentored
Implementation Collaborative. This collaborative consists of a
listserv and unique project community website, where resources, tools,
information, and questions are shared among all participants. The
collaborative is only available to participating sites and all
information is shared among the mentoring community. The goal of
SHM's Mentored Implementation programs is to successfully operationalize
the quality interventions at institutions with added support from
content experts in the field. Currently, SHM offers the following
Mentored Implementation programs: BOOSTing Care
TransitionsSHM, with the support of the John A. Hartford
Foundation and in collaboration with a coalition of national experts
developed a toolkit to improve care transitions for older adults at the
time of hospital discharge. The BOOSTing Care
Transition's resource room is a free online resource available to
guide you through implementing the BOOST tools. Initially, thirty sites
were accepted for the Project BOOST (Better Outcomes for Older
adults through Safe Transitioning) Mentoring
Program-a year of mentoring and coaching from national experts
to redesign their discharge process and improve patient safety and
outcomes. Hundreds of sites are now implementing the BOOST toolkit in
part across the US and Canada. Presently, there are currently 60 BOOST
mentor sites, located in 26 states, with an additional site in Canada.
By the end of 2011, the number of enrolled sites is expected to exceed
100. Via the Project BOOST Mentoring Program, selected sites will
receive: - The BOOST Toolkit provides clinical
interventions, practical step-wise project management tools, and
resources to train multidisciplinary teams about quality improvement and
best practices in discharge planning and effective communication
strategies.
- 1 year of mentoring by national
physician experts in care transitions with demonstrated accomplishment
in care transitions at their own institutions. Mentors meet with
site leaders via teleconference to help teams tailor the Project BOOST
toolkit to the needs of their institutions, implement it, and evaluate
its impact.
- Two day training session for QI
teams to learn about the intervention, exchange ideas with other BOOST
sites and work with their mentor to establish an action
plan
- Participation in the web-based BOOST National
collaborative where participants share ideas, documents and
other resources via an active listserv, document sharing and other
web-based tools
- Teach-Back training, video and
curriculum for local use to train clinicians to improve
communication with patients
- Data collection and analysis
tools to improve and benchmark performance against comparison
groups at your institution and other BOOST facilities. Using the BOOST
Data center sites can easily print and share improvement
reports.
Read more about Project BOOST
Mentoring Program. Glycemic Control Mentored
Implementation (GCMI) ProgramThe Glycemic Control Mentored
Implementation (GCMI) program is sponsored by sanofi-aventis US, LLC and focuses on optimizing the
care of inpatients with hyperglycemia and diabetes and in preventing
hypoglycemia. Mentors with QI and glycemic control expertise are working
with each participating team to tackle site-specific issues using proven
QI techniques. The range of issues include: subcutaneous insulin
protocols, transition from subcutaneous to infusion, infusion insulin,
care coordination, improving follow up care, and having a good
hypoglycemia management and prevention protocol. Learn more about GCMI Hospitalist
Orthopedic Patient Service (HOPS) Co-Management
ProgramHospitalist mentors with experience in Co-Management
programs and QI expertise will work with participating teams to tackle
site-specific issues in developing a Hospitalist/Orthopedic surgery
Co-Management program. Key issues and guidance provided by the site
mentor will include: Developing a service agreement, Determining roles
and responsibilities of key stakeholders, Addressing financial and
payment issues, Developing key metrics to measure program effectiveness,
and Obtaining buy-in from physicians and hospital administration. Learn
more about the HOPS Co-Management Program VTE
Prevention Collaborative (VTE PC)SHM has accepted 38 sites to
participate in cohort 1 of VTE PC Mentored Implementation Program
sponsored by sanofi-aventis US, LLC. SHM is currently accepting
applications for the fall cohort of VTE PC. SHM mentors with VTE and QI
expertise will provide participants with practical assistance on topics
central to designing, evaluating, implementing and sustaining a VTE
prevention program. Mentoring includes scheduled telephone calls over a
15 month period, e-mail support, and instruction organized around the VTE Implementation Guide, SHM's step-by-step guide
for developing a VTE prevention program. (The Implementation Guide can
also serve as a self-study guide and is available online from the VTE Resource
Room.) Learn More About the VTE Prevention
Collaborative.
Educational OfferingsQI
Resource RoomsSHM's Resources Rooms provide guidance on
implementing specific interventions to prevent or improve key patient
safety areas. This stepwise guide begins with setting goals and
continues through post-implementation tasks including analyzing outcomes
and sustaining improvements. Each resource room contains a Quality
Improvement Implementation Guide, educational slides sets, Teaching
Pearls, Ask the Expert discussion boards, key literature and other
helpful resources. Access the landing page for the Quality Initiatives
Resource Rooms to see the full scope of offerings. Current Resource
Room topics include: Acute Coronary Syndrome, BOOSTing Care Transitions,
Complicated Skin and Skin Structure Infections, Glycemic Control, Heart
Failure, Venous Thromboembolism, Antimicrobial Resistance, and
Stroke. Quality Pre-CourseThe quality pre-course
enables hospitalists and their local QI teams to become leaders of
breakthrough levels of quality and safety, through the effective
implementation of evidence-based, high reliability interventions.
Participants will learn techniques for designing, implementing, and
evaluating quality improvement projects. Curriculum for the Quality
Pre-Course is currently being developed. Check back for updated
details. Quality TrackGiven the importance of
quality and patient safety in the delivery of healthcare, the Quality
Track is offered to address the imperatives around development and
implementation of improvement efforts in the hospital. Practical
sessions will cover such areas as the current state of healthcare
quality, teaching quality improvement principles, advanced patient
safety concepts, patient-centered care, and turning QI initiatives into
research. Learn More About Hospital Medicine
2011. Expert Training SessionsSHM will be
having their annual meeting in Dallas, TX 2011. Pre-course information
is currently being developed and will help participants dissect Glycemic
Control, VTE & Active Bed Management storyboards. Learn More About Hospital Medicine 2011. SHM's
Leadership Academy will take place September 12-15, 2011 in Miami,
Florida. This is for Level I and II members only. SHM's Leadership
Academies are designed to provide hospitalist leaders with the skills
and resources required to successfully lead and manage a hospital
medicine program now and in the future. Our expert faculty have created
a program that benefits both physician and non-physician providers by
covering vital topics such as overcoming leadership challenges,
effectively advocating a hospitalist program, improving patient outcomes
and so much more. Learn
More About SHM's Leadership Academy.
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