Item imageQuality Measurement and Stakeholder Interests Module
Pricing: Member $0, Non-Member $45.00

Measurement is fundamental to quality improvement. It allows us to access baseline performances, identify drivers of poor performance, and access the impact of quality improvement efforts. It plays an important role in allocating resources within an organization. More broadly, measurement allows an organization's performance to be compared to that of similar organizations.

The quality Measurement and Stakeholders Interests Module is an online learning module that begins with a lesson, and contains an 8 question post-test with accompanying answers, rationales, and references. When the participant selects an answer, immediate feedback (i.e., rationale) is given explaining the correct answer.

This is the first module of the HQPS Online Academy, a series of 10 modules that will enhance your knowledge in hospital quality and patient safety at the basic level. Upon completion of this educational activity, participants should be able to:

  • Define and compare structure, process and outcome measures
  • Define stakeholders and understand their interest in improving quality
  • Recognize and explain measurements as defined by key external stakeholders
  • Describe trends in U.S. hospital quality performance and potential unintended consequences of quality measurement and incentive programs

Quick Facts

Format: Internet-based module beginning with a lesson, and followed by a post-test of 8 questions with accompanying answers, rationales, and references.

CME Credit: Three (3) AMA PRA Category 1 Credits TM

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