Analyze Care Delivery:
Diagram your current care delivery processes. Understand the inter-related steps and failure modes. View care delivery as a series of intermediate and interdependent steps leading to the clinical endpoint of interest. Recognize which steps should become targets for improvement efforts and/or should become metrics for evaluating key components of your program including heart failure management, self-management, weight monitoring, and use of specific medications such as, ACEI/ARB, Beta blocker etc.
- Qualitative analysis: diagram care delivery to identify steps in heart failure care that may be unnecessary or may contribute to unnecessary and non-value-added variation in practice.
- Quantitative analysis: analyze care outcomes.