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Frequently Asked Questions



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How do I reset my website password or username?

In order to reset your website credentials, click here and follow the prompts by clicking on the “Forgot my password” or “Forgot my username” links. If you forgot your password, you will need to enter your username. If you forgot your username, you will need to enter the email address associated with your account. If you need further assistance, email customerservice@hospitalmedicine.org or call 1-800-843-3360.

How do I obtain a duplicate receipt for my membership dues payment?

Duplicate receipts can be obtained by contacting customerservice@hospitalmedicine.org or by calling 1-800-843-3360.

Can I pay for multiple years of membership?

Yes, you can pay for multiple years of membership by calling 1-800-843-3360. This option is currently only available via telephone.

What portion of my membership dues are allocated towards lobbying expenses?

Less than 1% of membership dues are allocated towards lobbying expenses.

Does SHM offer a membership rate for retirees?

Currently a retiree rate is not offered for membership dues.