This December, we’ll be transitioning to a new e-commerce platform with enhanced tools and features. Before we switch to our new platform, it’s important that you save and export any receipts by December 1, 2026. Once the new platform is live, you will not be able to access any previous membership or registration receipts.

If you need to submit receipts for your next reimbursement period, it is important that you go into your account and export them as soon as possible.

Please note that SHM Converge transactions and receipts are not affected by this transition.

How to Save Your Receipts:

1. Go to your account profile.
2. Click “My Account” at the top.
3. Click “Purchase History” at the bottom of the left navigation bar.
4. Filter and search for your purchases.
5. Click on an order number to view your receipt.
6. Click on an order number to view your receipt.
7. Click “Printable view” to save as a PDF or “Email to another address” for an emailed copy.

Need Assistance?

If you have any questions about this transition, please reach out to our Member Services team. For any questions regarding SHM Converge receipts, please contact our Meetings team.